The Bangla News Australia is strongly committed to protect your privacy when you interact with us, our content, products and services.
Our goal is to provide you and your family with media experiences that inform, entertain and educate. Sometimes this means that we use information that you provide us about yourself to customize that experience. We do this to improve your enjoyment of our products and services. In providing our services to you, the Bangla News Australia will be transparent about how and why we collect and use your information. In some cases, if you do not want us to collect or use your information in a particular way, then we will give you the opportunity to say so.
» the kind of information the Bangla News Australia may collect about you, how we collect it, and how we use it
» how we may disclose that information
» how you can access the information we hold about you
» when we may use your information to contact you
» the protection of your personal information
additional steps to protect young people
» How and why we collect and use additional information when you visit the Bangla News Australia’s other online services.
This policy applies only to the BNA. It does not apply to any other company or organization, including those whose digital services have links to BNA content or services. Third party services which have links to BNA content or services will govern the use of personal information you submit to them, which may also be collected by cookies when you visit or use them. We do not accept any responsibility or liability for the privacy practices of such third party digital services.
The BNA will review this policy regularly, and may update it from time to time. If we make changes, we will post those changes on the privacy page of the BNA’s website.
2. Collection and use of personal information
2.1 Why we collect personal information
The BNA collects personal information about you:
» because you have provided it to us, for instance if you contact us to make comments, complaints or to ask us questions, or you have interacted with one of our digital services (including online and mobile services), for instance by participating in forums, polls or competitions;
» because we need it to provide a product or service that you have requested, for instance, if you subscribe to an email list or loyalty program, enter a competition, or purchase products from the BNA;
» because you work for us, or apply to us for a job, a cadetship or work experience;
» for purposes directly related to any of the above.
2.2 How we collect information when you use a digital service (including online and mobile services)
Broadly, there are two types of information or data we collect:
» Information that you specifically give us
For example, you may provide information about yourself when you are filling in a form or when you sign up to a service. This type of information may include your name, email address and age. The information that you give us may be:
» Personal information that is required. In some instances, you must provide personal information if you wish to use a particular service or participate in an activity. For example, your age may be required if we need to confirm that you are old enough to use a particular service.
» Personal information that is optional. You may choose to provide some personal information which is not required but is directly related to the BNA’s functions or activities. Usually this type of information will enable the BNA to improve or broaden the services we can offer you. If you choose not to provide this optional information, we would still be able to offer you the service, but perhaps with fewer options than if you had provided the optional information. For example, if you tell us your interests in a particular area, we may be able to provide you with specific BNA content that matches your interests. If you provide us with unsolicited information that we do not require or which is not directly related to the BNA’s functions or activities, the BNA may be required to destroy or de-identify that information, provided it is lawful and reasonable to do so.
» Permissions. Sometimes you will be asked to confirm that you agree to a particular activity. For example, you may need to expressly agree that you would like to receive a newsletter or to confirm that you agree to the terms and conditions of a competition.
You may be able to make changes to the information you provided us (for example, if you change your email address) or withdraw the permission you gave us for a particular service. We will make it clear how you do that.
Data we collect that tracks your activity
The BNA automatically gathers information to monitor the use of its digital services (including online and mobile services), like the numbers and frequency of visitors to BNA websites.
This information helps us improve our services by learning what our audiences use and don’t use. It can also help us identify if there are any problems with our services that need fixing.
Most of the data we collect is aggregated, and this information is effectively anonymous to us.
In some cases we may collect data that can be linked to you individually. For example, when you log in to an BNA digital service as a registered user, we may store records of information such as the comments you make, the pages you viewed or links you click on. Similarly, if you use our email newsletters we may collect data about the mailings you open and the links you click on from that newsletter.
As well as helping to improve our services, we may use this data to provide recommendations that you might find helpful based on your activity. In some cases, a digital profile may be formed based on your activity. We do this in order to improve your experience (for instance, because some services may allow you to build a profile which earns different privileges); or to improve our ability to provide a service (for instance, because our decisions about moderation of content may need to have regard to your profile).
Though surveys usually collect aggregate data, we will make it clear to you if any survey information is being collected in a way that could personally identify you.
3. Disclosure of personal information
3.1 Disclosure of personal information to third parties
The BNA may disclose your personal information to third parties for the following purposes:
» to provide the service you wish to use;
» for research purposes relating to the performance, quality, maintenance and improvement of the BNA’s services and products;
» to customize and promote BNA services which may be of interest to you;
» to provide technical support to you to use the BNA’s services;
» if permitted or required by law; or
» Otherwise with your consent.
» The BNA is assisted by a variety of third parties to deliver the services offered by the BNA. These third parties are too numerous to list, and they change from time to time. Some examples of the types of third parties include:
» technology service providers including:
» Internet service providers
» App service providers
» cloud service providers
» Promotion or marketing service providers.
» Subscription service providers and their mailing houses.
In many cases, the BNA imposes contractual restrictions equivalent to those imposed on the BNA under the Privacy Act in respect of collection and use of personal information by those third parties. In some cases, such as social media networks, the BNA’s ability to impose contractual restrictions is limited. In those circumstances, the BNA will carefully consider the risks to the protection of personal information when entering into arrangements with third parties.
These third parties may be located in Australia or overseas locations, including but not limited to Bangladesh, Singapore and the USA.
The BNA may disclose your personal information (excluding sensitive information about you) to third parties for the purposes of direct marketing the BNA’s services. The BNA will obtain your specific consent to disclose sensitive information for the purposes of direct marketing the BNA’s services. You will be able to opt-out of direct marketing at any time if you so choose.
Under no circumstances will the BNA sell or receive payment for licensing or disclosing your personal information.
3.2 Information that you disclose publicly
The BNA provides content and services on a range of platforms with interactive features that you can contribute to. These include: guestbooks, forums, event diaries, reviews, recipes, online voting, blogs, and comments on opinion articles.
When using digital services (including online and mobile services), we suggest that you use your discretion and exercise caution when providing your personal information. For instance, if you “share” information that you have posted on an BNA website using a social media tool, it is likely that you will be sharing your personal information. The BNA has a limited capacity to protect personal information that you choose to share in this way.
Note that whenever you post personal information in publicly accessible places, such as chat rooms or message boards, this information becomes available to anyone with access to the internet. This information can be collected and used by others. In short, if you post personal information (such as your contact details) online, you may receive unwanted messages from other parties in return. Therefore, we recommend that you refrain from posting any information that you do not want seen in these public areas. For example, when participating in an BNA forum or guest book, your name will appear on the message board. In some cases, it may be appropriate to use a pet name or pseudonym rather than your real name when you are online. You must not intentionally use the name of another living person.
Ultimately, you are responsible for maintaining the secrecy of your passwords and/or any personal information. Be responsible whenever you are online or using a digital service.
3.3 Information that is disclosed via other platforms or services
Some BNA services may be integrated with external services, including social media networks. This may mean that information, for instance about your interests and activities, is tracked or pulled from other places (such as Facebook). If you are signed in to an BNA service which is integrated with other media tools, this information may be available to others depending on the privacy settings you have in place on other platforms.
The number and nature of social media platforms is changing rapidly, and the way in which information is shared between them is becoming increasingly complex. To help you manage and protect your personal information, the BNA will ask you to opt-in before making your personal information available through an integrated service. You may also opt-out of your participation in most of the BNA’s digital services. Information about how to opt-out will be provided in the particular service. However, you should be aware that the BNA may continue to store personal information provided by you prior to you opting-out.
Your ability to opt-out of a third party tool or platform will depend on the conditions governing your agreement with that third party.
4. Accessing your personal information
You have the right to request access to personal information that is held by the BNA about you. Requests for access will be dealt with by the BNA in accordance with the Freedom of Information Act 1982.
You also have the right to request the correction of any of your personal information that the BNA holds. The BNA will take reasonable steps to make appropriate corrections to personal information so that it is accurate, complete and up-to-date. To seek access to, or correction of, your personal information please contact BNA Privacy Contact Officer By email: [email protected]
5. Use of your personal information to contact you
We will never knowingly send you unsolicited commercial electronic messages. We may use information that we know about your likes and interests to tell you about other BNA programs, products and services when you are online. We may know about your likes and interests because you have provided that information, for instance via a social media platform, or because we have inferred this based on your browsing history, or other data related to your behaviour on BNA digital services.
6. Protection of your personal information
The BNA will take all reasonable and practicable steps to ensure that your personal information is properly protected from misuse or loss, and unauthorised access, modification or disclosure.
At the same time, we are committed to providing innovative and interactive experiences, and to being available to audiences on multiple platforms. Some of those platforms are not operated or controlled by the BNA, and our ability to protect your personal information is limited.
We encourage you to be vigilant about the protection of your own personal information when using third party digital services (such as social media platforms). As far as reasonably practicable, we will make sure that our relationships with those third parties include appropriate protection of your privacy.
The BNA uses a “cookie” system on its digital services. A “cookie” is a small data file placed on your machine or device which lets our digital service store information. This information allows us to make our digital services easier to use and more relevant.
Credit card information is never stored in a cookie.
7.1 Controlling and deleting cookies
Popular browsers will usually give users a level of control over cookies.
You can set your browsers to accept or reject all, or certain, cookies. You can also set your browser to prompt you each time a cookie is offered.
Most cookies are easy to delete, and the Help function within your browser should tell you how. Some digital services may not load properly or function as intended if cookies are disabled, however it is up to you to determine the balance of convenience and computer privacy that you are comfortable with.
7.2 Cookies used by the Bangla News Australia
The BNA uses the following types of cookies:
Session Computer Browser Cookies –
Persistent Cookies –
Flash Cookies –
The BNA uses web beacons in combination with cookies to track activity. Turning off a browser’s cookies will prevent web beacons from tracking activity.
7.3 Third Party Cookies
The BNA uses a number of suppliers who also set cookies on our digital services on our behalf in order to deliver the services that they are providing.
For instance, if we embed photos and video content from third parties such as flickr and youTube, those third parties may have set cookies relating to that content. If you then “share” that content, another third party cookie may be set by the service you have chosen to share content through. The BNA does not control these cookies, and does not block cookies set by third parties in these ways.
8. Additional information for parents and young people
Some digital services provided by the BNA are specifically designed for children; The online protection of children is a shared responsibility between the BNA, the parent or carer, and the child. We strongly encourage parents and carers to monitor and participate in their children’s use of the BNA’s digital services. We are particularly concerned with providing a safe online environment for children. We do not knowingly collect or solicit personally identifiable information from or about children under the age of 13. We do not allow anyone under the age of 13 to participate in or register for online contests. If we discover that we have received any information from a child under 13 in violation of this policy, we will delete that information immediately.
The BNA aims to ensure that children and young people who engage with our online spaces understand the possible risks they face and how to minimise them. BNA digital spaces designed for children are subject to House Rules which guide participation and are designed to maintain safe and appropriate behaviour. House Rules include restrictions on the types of personal information the BNA allows children to communicate publicly. Content submitted to BNA children’s sites is largely pre-moderated in order to enforce the House Rules and protect children.
If your child is participating in online community activities, we recommend you read the House Rules for that space with your child and explain anything to them that they may not understand.If you believe The BNA Online has any information from or about anyone under 13, please contact us.
9. Collecting information about you
We collect personal information about you:
» to manage and deliver services / orders that you make now and in the future
» so we have a record of your order should you wish to return or exchange an item at a later date
» to contact you with offers specific to your order
» if you send us a query
» if you subscribe to an email list
» as part of an entry to a competition or product review
» to run cookies on our website (see above)
» as part of our customer database
» for statistical and research purposes
» for purposes directly related to all of the above.
The BNA automatically collects general website traffic information (such as how many people have visited the site, most popular pages etc). This information is collated into aggregate results in order to evaluate our service and business practice in an effort to provide you with an optimum service.
We may also collect information from standard web data means. The Site may use browser cookies, flash cookies, pixels, and other technology to deliver and capture information such as IP addresses, MAC address, or other device identifiers, including mobile device model numbers.
We may collect location information provided to us through webforms, contest entries, sweepstakes entries, and other user provided means, as well as through technology and browser unique identifiers. The latter information tells us the geographical location of the device and allows us to calculate accurate statistics regarding our site usage. This information is automatically passed from device browsers to our Site.
9.1 Disclosure of information
We may share non-personal, aggregated information with other BNA Divisions, our partners and product distributors for research purposes. We never identify or disclose individual customers or visitors’ information or purchases but we may disclose how many customers bought a specific item or used a specific service.
We may disclose personal information to third parties as set out above.
9.2 Credit card information
If you use your credit card and the transaction is manual rather than electronic, the imprinted record will be stored by the BNA online services for the period that financial records are required to be retained. Credit card information is never stored in a cookie.
If you use a credit card to pay for subscriptions or merchandise, we will not keep your credit card information on any of our computers, once the transaction has been processed. Secure Sockets Layer (SSL) technology from renowned vendors is used to encrypt and protect your credit card account information, and transactions are carried out on a secure server.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100 percent secure, especially, unencrypted information. We do our best to protect your personal information, but we cannot ensure or warrant the security of any information you transmit and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
For more information about Internet privacy, visit the Electronic Frontier Foundation at http://www.eff.org/
10. Privacy complaints and enquiries
The BNA welcomes feedback about privacy issues and will attend to all questions and complaints promptly.
You can contact the BNA about any privacy issues By email: [email protected]